Computer Emergency Response Team (CERT)

When businesses depend completely on their computer systems, their unavailability can be catastrophic. Most companies have a disaster recovery plan to define the actions needed to be taken during an incident. However, the workload on IT staff at this time can become very large, particularly during a major emergency and that’s where we can help. We can assist your team in dealing with the emergency by providing additional, security certified staff. We offer 3 different packages for CERT response.

Standard Support Package

• 24x7 service
• Callout fees agreed prior to the emergency
• Telephone support

Gold Support Package

• 24x7 service
• 5% Reduction in standard callout fees
• Monthly scan of firewall to ensure security is maintained
• Telephone support

Platinum Support Package

• 24x7 service
• 10% reduction in standard callout fees
• Weekly scan of firewall to ensure security is maintained
• Telephone support
• Weekly scan of corporate website for hacking vulnerabilities
• 4-hour response time

Please contact us to discuss your needs, in confidence.